Scorpion Recruit

  01942 939 690

Customer Service Advisor

Full Time
Posted 3 months ago

Scorpion Recruit are currently looking for a Customer Service Advisor for a Financial Service Service provider based in Bolton.

£18,600 basic Salary – OTE £22,000 to £23,000 per annum

Our client is one of the UK’s favourite finance broker. They have over a 100 years’ combined experience in the finance industry and that experience has been used to build a team of professionals in a workplace that people thrive in.

Work hard and get rewarded! Progression to a Trainee Mortgage Advisor available after probationary period

Role Summary

We are looking for experienced and enthusiastic individuals to join the Unsecured Loans team. You will be responsible for conducting high quality sales calls which lead to suitable outcomes for customers.

Your performance and competence will be measured against a range of Key Performance indicators within a compliant framework to ensure customers go on to obtain the most suitable product.

You will also be responsible for making referrals to preferred partners when an unsecured loan may not be a suitable option.


Monday 9am-8pm, Tuesday Wednesday Thursday 9am-5:30pm OR 12pm-8pm, Friday 9am-5pm.

One Saturday in every 4 weeks 9am-2pm.

On site parking available and the location is also accessible via bus routes 125, 126, 516, 517 and 575.

Requirements of the role

  • GCSE Maths and English grade C or above
  • Proven experience in outbound sales & objection handling
  • Ability to respond quickly to training and adapt changes within the industry
  • Proactive, driven individual, able to work independently
  • Ability to objection handle
  • Strong worth ethic
  • Excellent communicator


  • Current or recent experience in a regulated finance company
  • Experience in unsecured finance
  • Experience of selling a range of products
  • Strong IT skills including Microsoft packages
  • Experience of working within a busy sales environment

Benefits of the role

  • Vitality healthcare upon completion of probation
  • Company pension scheme on completion of probation
  • Rising holiday entitlement
  • Access to training and development
  • Company uniform provided

Job Features

Job CategoryCommercial

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